FAQ

Where Do You Ship To?

We ship only in USA.

When Will My Order Be Shipped?

Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. Orders placed after 1:00 pm EST on Friday — or over the weekend — will ship on the next business day.

My Order Has Not Arrived. What Do I Do?

Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.

When Will I Know When My Order Has Been Dispatched?

Once you place your order, you will receive an email confirming that we have and are working on your order. You will then receive another email when we’ve shipped your order.

I Have a Question About My Order, Who I Can Talk To?

Please use the contact form on the Contact Us page to send us your queries.